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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By accessing or using the Vegastars Casino platform (hereinafter referred to as "the Site"), you agree to comply with these Terms & Conditions. If you do not agree, please do not use the Site.

2. Eligibility Requirements

To use the Site, you must meet the following eligibility criteria:

  • You must be of legal age in your jurisdiction (at least 18 years unless otherwise specified).
  • You must not be located in a jurisdiction that prohibits you from using online gambling services.

3. Minimum Age Requirements

You must be at least 18 years old or of the legal gambling age for your jurisdiction, whichever is higher. We reserve the right to request proof of age and verify your identity as needed.

4. Geographic Restrictions

The Site is intended for users from jurisdictions where online gambling is permitted. It is your responsibility to ensure that you are compliant with your local laws. Users from jurisdictions where gambling is prohibited are not allowed to create accounts or access the Site.

5. Account Registration Rules

To use the Site, you must create an account. During registration, you will be required to provide accurate personal information. By registering, you confirm that all information provided is true and complete.

6. One-Account-Per-User Policy

Only one account is permitted per person, household, IP address, or device. Creation of multiple accounts may lead to suspension or closure of all accounts involved.

7. Identity Verification and KYC

As part of our commitment to safety and compliance with anti-money laundering regulations, you may be required to complete the Know Your Customer (KYC) process. This involves providing identification documentation to verify your identity prior to withdrawals.

8. Account Accuracy Obligations

You are responsible for ensuring that all account information is accurate and up to date. Any changes must be promptly reported through your account settings.

9. Account Security Responsibilities

You are responsible for maintaining the confidentiality of your account login details and password. You must notify us immediately upon any unauthorized use of your account.

10. Restricted Behaviour and Prohibited Activities

The following activities are strictly prohibited on the Site:

  • Cheating, fraud, or any form of deception.
  • Use of automated systems or software to access the Site.
  • Sharing of accounts or login credentials.
  • Disruption of the Site’s operations.

11. Multi-Accounting and Fraud Prevention

We reserve the right to investigate any accounts suspected of multi-accounting or fraudulent activities. Any confirmed infringements will lead to account suspension or closure.

12. Bonus and Promotion Rules

Bonuses and promotions are available at the discretion of the Site. Please read the specific terms and conditions related to each promotion, including wagering requirements and expiration dates.

13. Wagering and Gameplay Conditions

Bonuses may carry specific wagering requirements, which must be met before withdrawals can be processed. Only eligible games will contribute towards wagering.

14. Bonus Abuse Prevention

We maintain a zero-tolerance policy towards bonus abuse. Misuse of promotions may result in immediate cancellation of bonuses and potential account suspension.

15. Deposits and Withdrawals

Deposits and withdrawals must be made through approved payment methods. All transactions are subject to verification processes to ensure security.

16. Verification Before Withdrawals

You must complete KYC verification prior to any withdrawal requests. This is to ensure a secure environment for all players.

17. Processing and Review Procedures

Withdrawal requests are generally processed within a specified timeframe, pending verification. We will communicate any delays and ensure transparency throughout the process.

18. Responsible Gambling Expectations

We promote responsible gaming and encourage players to gamble within their means. Tools such as deposit limits, session reminders, and self-exclusion options are available to assist you.

19. Self-Exclusion and Account Restrictions

Players who wish to self-exclude from the Site can do so through their account settings. During this period, access to your account will be temporarily suspended.

20. Game Fairness and RNG Systems

All games on the Site are powered by certified Random Number Generators (RNGs) audited by external testing agencies to ensure fairness.

21. Technical Interruptions or Voided Gameplay

We are not responsible for any technical interruptions that may affect gameplay. If a game malfunctions, all bets and plays will be voided.

22. Suspension or Closure of Accounts

We reserve the right to suspend or close accounts that violate these Terms & Conditions or engage in suspicious activities.

23. Intellectual Property and Platform Ownership

All content, software, and materials on the Site are owned by Vegastar Entertainment N.V. and may not be reproduced without prior written consent.

24. Limitation of Liability

Vegastar Entertainment N.V. shall not be liable for any damages or losses incurred as a result of using the Site or its services.

25. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of the Site after changes are implemented constitutes acceptance of the new terms.

26. Contact or Support Guidance

For inquiries or support, please contact our customer service team through the provided support channels on the Site.

27. Applicable Licensing or Regulatory Oversight

The Site operates under the jurisdiction of the Curaçao Gaming Control Board, ensuring compliance with international gaming regulations.

By using the Site, you assert that you understand and agree to be bound by these Terms & Conditions. Thank you for being a part of Vegastars Casino!